Contact Insotel Punta Prima Resort & Spa

We are at your service

Would you like more information about our rooms, services, restaurants or the All Inclusive Gold programme? Do you need to resolve any queries before confirming your booking? Are you looking for help organising your event, family getaway or stay in Menorca? Our team will be delighted to assist you and provide a quick, personalised response.

Information and reservations

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Frequently asked questions

What is the quickest way to contact the hotel?

The quickest way is through our customer service telephone number. If you prefer to communicate in writing, you can send us an email or use the contact form available on our website.

Can I modify or cancel my booking through the form?

Yes, you can request changes or cancellations using the form. Our team will review your request and inform you of the conditions of your rate to proceed accordingly.

Does the hotel handle enquiries about events and meetings?

Absolutely. Our MICE department offers personalised attention for companies, groups and incentive trips. Simply indicate in your message the type of event you wish to organise.

Is it possible to request information about transfers or car hire?

Yes. If you need recommendations on transport, car hire or getting around the island, we will be happy to advise you and provide you with available options.

Can I contact you to ask about specific rooms?

Of course. If you would like to know the specific features of a category, availability of family suites or details about views, our team will help you choose the most suitable room.