In this section you will find answers to the most frequently asked questions about Insotel Club Tarida Playa, our four-star hotel located on the exclusive Cala Tarida beach, on the western coast of Ibiza. We have gathered all the essential information you need to plan your stay: from booking and check-in processes to available services and facilities. Discover the accommodation options and room types, the hotel restaurants and bars, sports facilities and swimming pool, as well as family services and activities available during your stay. You will also find information about hotel access, parking, transport to Ibiza airport and recommended excursions to explore the island. If you have questions about our cancellation policies, accepted payment methods or stay conditions, all the answers are here. Our goal is for your visit to Insotel Club Tarida Playa to be a memorable experience in one of the most beautiful locations in Ibiza. If you cannot find what you are looking for, our team will be happy to assist you.
Yes. All hotel rooms have free Wi-Fi so you can stay connected throughout your stay, in both suites and studios and apartments.
We have several categories with Mediterranean views, such as the Sea View Family Suites and Sea View Apartments, both with balconies from which you can enjoy the beauty of Cala Tarida.
Yes. The hotel is family-oriented and offers spacious accommodation with a separate bedroom, sofa bed, versatile equipment and additional services such as highchairs, cots or microwaves in common areas.
The apartments and Sea View Apartments include a kitchenette with an unstocked fridge, giving you greater independence. In studios and suites, you can request a microwave and kettle subject to availability and deposit.
Yes. The Studio Standard and Studio Family are perfect options for those looking for a comfortable, practical and well-equipped stay without the need for very large spaces.
It includes breakfast, lunch and dinner at the buffet restaurant, national and international beverages, snacks and ice cream during the day, two themed nights per week, entertainment for adults and children, access to the Insi Club and sports activities led by the Insotel Team.
The Prestige Spa Tarida is located about 750 metres away, at The Retreat, and offers a sauna, steam bath, ice fountain and sensation showers. It is a service with an additional charge and is accessible on foot in just a few minutes.
Yes. We have a varied programme that includes aquagym, soft gym, table tennis, petanque, darts and evening shows. Additionally, on the beach there are water sports available at an additional charge, and golf courses can be found 35 km away.
The Insi Club offers guided activities in 75-minute sessions. You will also find children's pools, a playground, highchairs, a children's buffet and baby equipment upon request.
Yes. Our bars offer snacks, ice cream and a selection of drinks for most of the day, included in the All Inclusive Gold programme.
It includes a selection of national and international beverages, both alcoholic and non-alcoholic, available at the bars between 10:30 am and 4:00 am. During meals, house wine, beer, soft drinks and water are served.
Yes. The All Inclusive Gold offers snacks between 10:30 am and 6:00 pm, as well as ice cream available at the bars. It also includes a late breakfast from 10:30 am to 11:30 am at the pool bar.
Yes. Activities such as aquagym, petanque, table tennis, darts, soft gym and evening shows are included, as well as access to the Insi Club for children aged 4 to 12.
The plan includes all meals at the main buffet restaurant. The Torremar Beach Bar & Restaurant offers snacks and bar service during the day, and themed dinners during peak season, subject to availability.
The service is available until 6:00 pm on your departure day, as long as you keep your programme identification wristband.
The buffet restaurant offers a wide selection of hot and cold dishes, Mediterranean cuisine, international options, a show cooking area and a children's buffet for the little ones. Additionally, two themed nights per week complete the experience.
Yes. During the day, the snack and drinks service is included. In the evening, during peak season, it offers themed paella dinners that are part of the programme, although its opening may vary according to hotel management.
Yes. The restaurant has a children's buffet, highchairs and microwaves for heating baby food. You will also find mild dishes and options adapted for children.
During the day it is possible in the bar and snack areas, but it is not permitted to enter the main restaurant in swimwear, barefoot, wet or bare-chested. Appropriate attire is required for dinner.
Although the main offering is buffet-style, the kitchen staff can help you with information about ingredients and available options. We recommend mentioning any special needs upon arrival.
No. All services and the thermal circuit at the Prestige Spa Tarida carry an additional charge, as the spa operates independently from the All Inclusive Gold plan.
The circuit includes a sauna, steam bath, ice fountain, sensation showers and a relaxation room. These are spaces designed to improve circulation, relieve tension and promote overall well-being.
Yes. The spa offers relaxing and therapeutic massages performed by professionals. We recommend booking in advance, as availability may vary depending on demand.
The spa is located at The Retreat, about 750 metres from the hotel, approximately 10 minutes' walk from reception.
Yes. As a general rule, the thermal circuit and treatments are aimed at adults. Restrictions may vary by season, so we recommend checking upon arrival.
Yes. Activities such as aquagym, soft gym, petanque, table tennis and darts are included in the daily programme organised by the Insotel Team at no additional charge.
The evening programme is offered six days a week and includes music, performances and entertainment. It is a perfect complement to enjoying the evenings at the resort.
On the beach you will find external providers offering chargeable water sports, such as paddle surf, equipment hire and other recreational activities. You can also enjoy snorkelling in the clear waters of Cala Tarida.
The OrcaSub Ibiza Diving Centre is located very close to the hotel and offers PADI courses, guided dives, snorkelling and air refill services. It is an ideal option for discovering the island's seabed.
Yes. Although this page focuses on general activities, the resort has the Insi Club and a children's programme which you will find detailed on the corresponding subpage. It includes games, workshops and supervised activities.
Yes. We have free cots upon request, highchairs, microwaves in the main restaurant and a comprehensive Insotel Baby Service with pushchairs and bottle warmers (at an additional charge). Everything designed to make your stay easier.
Yes. The Insi Club is part of the All Inclusive Gold programme and is available for children aged 4 to 12. It operates in supervised 75-minute sessions and requires prior registration.
In addition to the Insi Club, the hotel has children's pools, a playground and a daily entertainment programme that includes activities adapted to different ages.
The Family Suites and Sea View Family Suites are perfect for families thanks to their separate bedroom, living room and balcony. The apartments and studios in the adjacent building also offer spacious layouts ideal for families with children.
Yes. The buffet restaurant offers a children's area with dishes designed for the little ones, as well as varied options so the whole family can enjoy a comfortable and complete meal.
Yes. The promotions, discounts and benefits we offer are exclusive to direct bookings made through our official website. This way, you will always get the best available price.
It depends on each promotion. Some campaigns allow combining discounts, while others have specific conditions. We recommend checking the details of each offer or contacting our team.
Yes. Due to our family-oriented approach, we regularly offer discounts on stays with children, promotions on Family Suites and benefits related to the All Inclusive Gold programme.
Yes. Our long-stay promotions offer additional discounts based on the number of nights booked. They are ideal for those who wish to spend more time in Ibiza.
Early booking allows you to secure your preferred room and access more affordable rates. It is one of the most recommended ways to save without compromising on quality and comfort.
The hotel is located approximately 18 kilometres from the airport. The journey by car or taxi usually takes between 0 and 5 minutes, depending on traffic.
Yes. Cala Tarida is one of the most family-friendly beaches in Ibiza, with calm waters, a safe environment and nearby services. The proximity between the hotel and the beach makes access with children easy.
Yes. The area has regular transport to San Antonio, San Jose and other points on the island. In addition, taxis are always available and there are car hire options.
Just a few minutes away you will find iconic beaches such as Cala Comte and Cala Bassa, as well as charming villages such as San Jose. San Antonio is 11 km away and Ibiza Town is 2 km away.
Yes. In the surroundings of Cala Tarida you will find restaurants, beach bars, supermarkets and small shops, all within easy walking distance of the hotel.
Check-in is available from 2:00 pm and check-out is until 12:00 pm. If you would like a late check-out, you may request it at reception on the day itself, always subject to availability and a possible additional charge.
It includes breakfast, lunch and dinner at the buffet restaurant, national and international beverages, snacks during the day, ice cream, late breakfast, two themed nights per week, sports activities, evening shows and access to the Insi Club for children aged 4 to 12.
The hotel offers Family Suites, Sea View Family Suites, Studios, Sea View Apartments and Apartments. All feature air conditioning, free Wi-Fi and balconies or terraces depending on the category. Families will find spacious and versatile options for their comfort.
Only the apartments and Sea View Apartments include an equipped kitchenette. In other categories, you may request a microwave and kettle subject to availability and deposit.
Yes. The property is located facing Cala Tarida, and within a short distance of San Jose (7 km), San Antonio (11 km), the airport (18 km) and Ibiza Town (22 km). It is a quiet area, well connected and with nearby services.
Absolutely. The hotel has Family Suites, children's pools, a playground, highchairs, free cots upon request, a children's buffet and the Insi Club included in the All Inclusive Gold. It also offers Insotel Baby Service subject to availability and at an additional charge.
Yes. The Insotel Team programme organises aquagym, soft gym, petanque, darts, table tennis and evening entertainment. Additionally, the nearby beach offers external water sports at an additional charge.
The Prestige Spa Tarida is located 750 metres away, at The Retreat. It offers a sauna, steam bath, sensation showers, ice fountain and relaxing massages. It is a chargeable service and requires prior reservation.
The buffet restaurant offers a variety of dishes and salads that easily accommodate vegetarian or light diets. If you need information about ingredients or allergies, our kitchen team will be happy to help.
No. The Insi Club is included in the All Inclusive Gold programme. It operates in supervised sessions of up to 75 minutes that require prior registration for capacity reasons.
Yes. The All Inclusive Gold covers beverages between 10:30 am and 4:00 am, snacks throughout the day and ice cream. It also includes a late continental breakfast at the pool bar.
In the vicinity of the hotel you will find public parking areas. For up-to-date information about nearby options, you can check with reception before your arrival.
Yes. The All Inclusive Gold programme is available until 6:00 pm on your departure day, as long as you keep your identification wristband.
Services outside the All Inclusive Gold experience include balibeds, Prestige Spa Tarida, external water sports, Insotel Baby Service, pool towels with deposit, car hire and certain additional items.
Yes. You can contact us to request room preferences, a cot, location or any other need. We will try to accommodate them subject to availability.
You may write to us via the contact form, telephone or send us an email. All enquiries are answered as promptly as possible by our reception team.
Yes. We shall be delighted to advise you on which category best suits your trip, whether travelling as a family, as a couple or with friends. You may contact us by telephone or email.
Yes. Our reception is available 24 hours a day to attend to any need, from general information to any incidents during your stay.
Yes. You may request cots, location preferences, baby equipment, spa services, external transfers or resolve any queries regarding our All Inclusive Gold programme.
The quickest option is a taxi or hire car. Public transport with connections to nearby areas is also available. Should you require assistance, we can advise you on the best options according to your arrival time.
Do you have any questions or need further information?
We are here to help you plan your perfect stay.
Contact us and our team will be delighted to assist you with anything you need.