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Upgrades are available for bookings made on our website by emailing or contacting our Call Centre.
For bookings made through other partners, this can be done by contacting the partner.
No, all beaches in Spain are public.
When managing your booking, there is an option to add a cot, free of charge.
No, the hotel does not offer courtesy rooms. If you require assistance, we advise contacting reception.
Gentlemen should wear long pants or tailor shorts during dinners in all restaurants.
Currency exchange at the hotel reception.
My Insotel is the customer loyalty program of Insotel Hotel Group.
It is a program in continuous expansion, specially designed to thank you for your trust and offer you the best service.
By being a member you can obtain offers, discounts, promotions and exclusive services.
You can easily join My Insotel program by accepting the program conditions when confirming your reservation in any of our hotels or by requesting it by e-mail through this website.
Only with your email address will begin to enjoy all the advantages. You will receive by e-mail the best promotions and exclusive information. The rest of the data that may be requested during the reservation process will be only those essential to be able to manage it. All your data will be protected and treated in accordance with the provisions of the privacy clause on this website.
You can unsubscribe from My Insotel from the option enabled in all promotional newsletters, or by requesting it on info@insotel.com
You will be unsubscribed immediately. All promotional communications will be stopped and you can´t access to the exclusive promotions of the program anymore and enjoy all the advantages of it.
If you have a confirmed hotel reservation under the preferential conditions offered by My Insotel, it will be automatically cancelled and you will be informed of this circumstance by e-mail.
The cancellation fees will be those described in the cancellation policy of your reservation.
Check in is open from 2pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
We are 40 miles away from Palma Airport and 2.5 miles away from the Porto Cristo (Manacor) fishing village.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: Transfers
The Hotel is next to the Cala Mandia Beach.
Access to Insi Family Splash. Please consult the opening hours as it may vary depending on the season.
Full board with breakfast, lunch and dinner at the main Grand Buffet.
Dinner at the SURF restaurant and FLOWER POWER restaurant, previous reservation at reception. Depending on the season or adverse weather conditions, one or both restaurants may be closed.
House wine, beer, soft drinks and water during lunch and dinner.
Continental breakfast from 10.30 am to 11.30 am, for the least early risers.
Two themed dinners per week in the main Grand Buffet.
Adults Only guests can have breakfast, have a snack or dine in the SOUTH Restaurant.
Selection of national and international drinks, alcoholic and non-alcoholic, from the bar menu, from 10.30 to 24.00.
Selection of snacks in bars, from 10.30 to 18.00.
Coffee, tea and pasta from 10.30 a.m. to 6 p.m. and cakes from 3 a.m. to 5 p.m. in bars.
Ice cream selection in bars, from 10:30 a.m. to 6 p.m.
A wide range of sports.
Complete Insotel Team animation program for adults and children.
All food and drink served at the Resort must be consumed in the common areas of the complex designed for this purpose. The All Inclusive Gold scheme is valid until 6pm. of the day of departure. The opening hours of the bars and restaurants can be modified by the Hotel Management without notice. In accordance with Spanish legislation, no alcoholic beverage will be served to children under 18 years of age. Hotel guests must wear the All Inclusive Gold bracelet to make use of this service.
The following services are not included and will be billed as an extra by the Resort :
Prestige Spa. Services and treatments.
Wi-Fi Premium.
Safes.
American Diner Fifties. Special discount for customers with All Inclusive Gold.
Cocktails at the South Cocktail Bar.
Yes, they are free to rent for a deposit of €20 each.
Hammocks are free to use at the hotel whereas Balinese beds cost 15 euros a day.
Yes, the hotel offers adapted rooms in the classic apartments of zone A.
Yes, a coin-operated self-service laundry service is available to all guests.
Yes, there is free Wi-Fi available in all areas of the complex; guests are required to pay for premium-standard Wi-Fi.
On your booking confirmation you will find your room type but the zone cannot be confirmed as this depends on the occupancy at the time of your arrival.
No, access to the spa comes at an additional cost and is not included in the price of a stay.
Yes. According to schedules.
Small domestic appliances are available to rent from hotel reception.
Only hotel guests can use the spa.
All rooms include a fridge but not a mini bar.
Yes, reception can sort this out for you. There is an additional fee of 20 euros per person and night. This must be applied to the entire stay and every person on the booking.
Mineral water is served in glasses at the bars.
Children over 4 years old and one-metre tall can use the castle slides.
The hotel organises bike-riding, horse-riding… We recommend contacting reception.
Check in is open from 3pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is 6.2 miles away from Menorca Airport, 2.5 miles away from San Lluis and 300 metres from the beach.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: Transfers
The sandy beach of Punta Prima is approximately 300 metres away.
Yes, this is a free service.
The hammocks at the hotel are free to use.
This hotel does not offer adapted rooms.
No, access to the spa comes at an additional cost and is not included in the price of a stay.
Yes, you must contact the Hotel reception.
This is not possible as this hotel only offers half board with dinner; there is no lunch service available for this.
The hotel organises bike-riding, horse-riding… We recommend contacting reception.
Yes, a coin-operated self-service laundry service is available to all guests.
Check in is open from 2pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is 6.2 miles away from Menorca Airport, 2.5 miles away from San Lluis and 300 metres from the beach.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: Transfers
The sandy beach of Punta Prima is approximately 300 metres away.
Yes, they are free to rent for a deposit of €20 each.
The hammocks at the hotel are free to use.
Yes, the hotel provides adapted rooms.
Yes, there is free Wi-Fi available in all areas of the complex; guests are required to pay for premium-standard Wi-Fi.
On your booking confirmation you will find your room type but the zone cannot be confirmed as this depends on the occupancy at the time of your arrival.
The maximum occupancy is 3 adults or two adults and two children under the age of 11.
No, access to the spa comes at an additional cost and is not included in the price of a stay.
The hotel organises bike-riding, horse-riding… We recommend contacting reception.
Yes, a coin-operated self-service laundry service is available to all guests.
Check in is open from 3pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is 13 miles away from Ibiza airport, 9 miles from Ibiza city centre and 4 miles from the Golf Ibiza golf course.
Yes, you can book a transfer directly to the hotel.
The hotel is a few metres away from the Playa de Santa Eulalia beach.
Yes, this is a free service.
The hammocks at the hotel are free to use.
Yes, we offer these types of rooms.
Yes, although it is best to contact hotel reception to check availability.
Check in is open from 15:00 and check out should be done before 11:00, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is 11 miles away from Ibiza airport and 13 miles away from Ibiza city centre.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: Transfers
The complex lies on the Cala Tarida beach.
Yes, this is a free service.
The hammocks at the hotel are free to use, Balinese beds cost €40 a day and €20 a day in the Retrait.
Yes, the hotel provides adapted rooms.
Yes, a self-service laundry is available; working with coins.
Yes, a reservation must be taken in advance.
Yes, there is free premium-standard Wi-Fi available.
No, access to the spa requires an additional cost and is not included in the price of the rooms.
A detailed menu of treatments.
Most rooms offer double beds.
Yes, in the Retrait but it involves an additional cost.
A day pass costs 150 euros and a half-day pass costs 100 euros.
Check in is open from 2pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is 11 miles away from Ibiza airport and 13 miles away from Ibiza city centre.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: Transfers
Yes, they are free to rent for a deposit of €20 each.
The hammocks at the hotel are free to use, Balinese beds cost €40 a day and €20 a day in the Retrait.
No.
Yes, a reservation must be taken in advance.
Yes, there is free Wi-Fi. Premium-standard Wi-Fi involves an additional cost.
Most rooms offer double beds.
Check in is open from 2pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is situated in Formentera, half an hour away from Ibiza by boat (Puerto de Ibiza is 5 miles away from the airport) and 8 miles away from Puerto de La Savina.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: www.trasmapi.com, where you will be able to view the timetables and prices... Remember that if you book your stay on the www.insotelhotelgroup.com website, you can enjoy preferential rates for the boat.
The hotel is located on the beach of Mitgjorn.
Yes, they are free to rent for a deposit of €20 each.
The hammocks at the hotel are free to use.
Yes, the hotel provides adapted rooms.
No.
Yes, there is free Wi-Fi available in all areas of the complex; guests are required to pay for premium-standard Wi-Fi.
The South Beach Club services are not included in the price of a stay at the hotel.
Yes, you can request this at reception.
Hotel reception offers its guests a wide variety of tours and trips...
Check in is open from 2pm and check out should be done before 12am, however you can request late check out. In this case, you must present a document of identification and your booking confirmation.
It is situated in Formentera, half an hour away from Ibiza by boat (Puerto de Ibiza is 5 miles away from the airport) and 8 miles away from Puerto de La Savina.
The hotel does not offer this service but one is available, with its own prices and T&C's, on the following website: www.trasmapi.com , where you will be able to view the timetables and prices... Remember that if you book your stay on the www.insotelhotelgroup.com website, you can enjoy preferential rates for the boat.
The complex is situated on the Playa de Migjorn beach.
The use of hammocks is free at the Hotel.
No.
Yes, there is Wi-Fi in reception and by the pools.
Visit the hotel's website for its best T&C's and offers: www.insotelhotelgroup.com
On your booking confirmation, you will find your room type but the zone cannot be confirmed as this depends on the occupancy at the time of your arrival.
Yes, if you book your stay on our website: www.insotelhotelgroup.com, we offer a promo code for your boat tickets, with the online company: www.trasmapi.com